“I have read and agree to the Terms” is the biggest lie on the web. We aim to fix that. (Source)
My old colleague from UT Austin, Jim Brown, writes about the idea of "ethical" or "hospitable" programs. This is an annotated full text of the monograph form U of Michigan P:
Inhospitable might be another useful term in addition to unpleasant, brutal, etc.
Perry-Castañeda Library (PCL), University of Texas at Austin, (1977) (Source)
Thinks there's a great lesson for design from Dillard here:
"Look," she said. "Whoever designed this corkscrev,: never used w one. \Vhy would anyone sell it \Vithoul trying it out?" So she invented,a bdler one. She shotved me a drawing of it. The spirit of American enter-prise never faded in Mother. lf capitalizing and tooling up had been as interesting as theorizing and thinking up, she would have fiTed up a ne\'-' factory every week, and chain:.'C! several hundred corporations_ (Source)
Some features in urban spaces are designed to limit certain behaviors.
Unpleasant designs take many shapes, but they share a common goal of exerting some kind of social control in public or in publicly-accessible private spaces. They are intended to target, frustrate and deter people, particularly those who fall within unwanted demographics.
They're kind of writing about the opposite of the Windows in the room…. theory.